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Welcome to the FAQ page of simpledetox.com

This is the page where you can find the answers to the most frequently asked questions about the effective and simple method for body detox - the ionic cleanse foot bath. We hope that these answers to this alternative approach will help you have a better understanding about the iconic cleanse foot bath, and hopefully will help you to make better purchase decision.

Some of the answers may be in medical terms, which are underline. By clicking the term, a new window will open to offer their meaning in layman terms.  If for any reason, your question cannot be found here, please drop your question to info@simpledextox.com and the team at simpledetox.com will follow up with you.  If we find that the question you post may be helpful to our users, we will update and add the question in this page to benefit others. Please rest assured that the answer posted to your question will not reveal your particulars.

Thank you.

             #1
Is ionic cleanse a medical device?
What kind of healthcare device is ionic cleanse?
Why do people need to perform body detoxification?
Does everyone has the toxin?
How to know there is toxin in the body?
What causes the toxin?
What is the harmful effects of toxin to our Body? Why do we need body detoxification?
What kind of toxin will be removed after using the ion-cleanse?
Why isn’t the toxin gather around the feet, just around the ion head?
How to prove the toxins are removed from the body?
Are all the colorful toxins in the water removed from the body?
What observations are there after the first detoxification?
What are the benefits of the ionic cleanse to our health?
What are the visible effects after the detoxification?
After many sessions, the toxins become less. Is it still necessary to continue using ionic cleanse? 
How many times will it be effective?
Can the people kidney dialysis use the ion cleanse?
#2
Is there any side effect for using the ion cleanse frequently?
Why does someone feel pruritic when foot bathing? Does it hurt the feet skin after long-term use?
I noticed an old woman didn’t remove too much toxin after foot bathing, why?
Can the woman use the ion cleanse during the MC?
Can patients use the ion cleanse just after operation ?
Why is there blister and swelling on the feet for someone after the foot bath?
Can the ion cleanse cure the dermatophytosis?
During the detoxification, is there any beautifying and healthcare effect to get rid of sunspot, acne, aged-marks, wrinkle?
Some says the ionic cleanse has an instant effect for the diabetes and the removed toxin from the body is visible. Is that true?
Does the ionic cleanse have beneficial effects to fat and lblood cholesterol?
Why put the salt in the water?
Is there any danger to get an electric shock when foot bath?
How does the ion cleanse work?
What changes happens to the water under the role of the ion cleanse?
Is there age limitation to use the ion cleanse? How often to use the ion cleanse?
#3
How does the water color produce during the ionic cleanse process?
Which factors impact the water color?
Why the colors are just the same for most people?
Do smoking people and drinker get the different color from other people?
Why is there strong chlorine smell in the water after someone’s foot bath?
Why the water color is very light after some serious patient’s foot bath?
What are some pointers to note for the ionic cleanse?
How to use?
How long the set of ion cleanse can be used?
What’s the role of BIO (imitation body bioelectricity)?
Why need to clean the ion cleanse after using every time?
What are the pointers to clean the ioniser?
How to choose the timing and strength when detoxification?
The infrared belt cannot work?
The massage slices and shoes cannot work?
What is the warranty period for the ionic cleanse device?
#4
What items are included in the purchase of the ionic cleanse set?
What is the delivery lead time?
Is there any condition attached for this special offer with FREE delivery?
How to prolong the life of ionic cleanse set?
Who cannot use ionic cleanse set?

Is ionic cleanse a medical device?
No, the ionic cleanse is not a medical device. It is a healthcare therapy device, which can be beneficial to our health when use regularly, and because it helps to remove the toxins out of our body, it can be considered as an alternative approach for anti-aging, beauty, diseases- prevention, slimming and premature senility.
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What kind of healthcare device is ionic cleanse?
Ionic cleanse is an all-round foot-bathing therapy device for body detoxification and purifying the energy. Recently, this device is very popular in the European and American countries. The final effect of using ionic cleanse can be said to be the same as those obtained from enjoying SPA, hotspring bath, and practicing Qigong for health.  It makes you feel relaxing and energetic after each foot bath.  The energising effect from the ions generated can help to relieve the stress and at the same time remove the waste from the body.  It can improve the overall health when use regularly for a long term.
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Why do people need to perform body detoxification?
For several decades, with the development of the science and breakthrough of new technology, there are different kind of theories about the diseases and caducity. The Russian biologist and physiologist, Metchnikoff, the winner of Nobel Prize for Medicine, said in his theory on the body of chronic poisoning - all kinds of toxins in human body will bring about chronic poisoning. It is the main factor that people always suffer from diseases and premature senility.
Other healthcare experts and scholars said, if one person does not keep the healthy dietary standard and living ways and does not wash the body often and regularly, there must be around 5kg of toxin accumulated in his body. We can therefore say everyone has some toxin in our body. For an adult, there is around 3kg~25kg of toxin distributed in different organs including every cell in blood, lymph and skin. The Russian and Ukraine famous experts in the detoxification obtain the following conclusion based on the detoxification practices to many patients in many years. After the overall body detoxification to the patient for numerous times, they obtained the following data.
~From the intestines, remove 1kg of stale excrement;
~From the liver, cholecyst and bile duct, remove 0.5kg of stone, cholesterin, embolus or some thread or slice matter;
~From every arthrosis, remove 0.3kg of inorganic salt;
~Remove 1.2kg of the other wastes (made by drinking, food, chlorine and nitrate etc);
~Finally, 3kg~5kg of toxin can be removed from different people by the above means. Meanwhile the weight will reduce 3kg~5kg. Therefore, the way to keep good health is the detoxification of the body and everyone needs body detoxification.
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Does everyone has the toxin?
Yes. Everyone  has some toxin of different degree in their body. The toxin comes from the pollution of environment, water and food, the waste from metabolism. People need to breath, drink, eat, and as our earth gets polluted each day, we will be breathing, drinking and eating polluted air, water & food of some degree.  As we advances in age, our body's functions becomes weaker and weaker and the natural process of removing toxin becomes harder and takes longer period. Therefore, we need ionic cleanse, which is an effective and simple method to help us removes the toxins from our body.
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How to know there is toxin in the body?
We will discuss this question using the symptoms if toxins are present in the intestines, skin and blood in the body? The problem always starts from the different part of the body which always is the beginning of many diseases.
1. The intestines toxin starts from constipation. After the toxin is sucked by the intestines, there is the symptom of coprostasis, bloated abdomen, halitosis, spot, insomnia and emaciation.
2. The skin toxin starts from pore blocking, when dirts, pigment and spot are present on the skin. It is easy to catch a cold and illness and the immune system is greatly reduced .
3. Blood toxin make the blood not flow smoothly. The blood sugar, fat and cholesterin accumulated on the blood vessel wall to form arteriosclerosis and unstable blood pressure etc. Too much acid,  pain-inducing matter in the blood cause the ache and rheumatism etc. All these symptom means too much toxin and may lead to other diseases.
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What causes the toxin?
From our food intake, during the metabolism process, the fat, protein and sugar etc can generate the waste. In other words, the food that we eat causes the toxin after digestion. All other food enhancement additives and pesticide (found in vegetables and not washed properly before cooking) present in the food are also the source of the toxin. Too much meat, oily and fried food and to engorge food is harmful to our digestion system. Prolonged period of such habits make the toxin difficult to be removed easily.
From the environment, the air pollution, electronic radiation,  all kinds of chemical substance, heavy metal will be breathed and absorbed into our body and produce the harmful toxin.
From the habits, nowadays, the fast living pace of the city life, lack of sports, irregular eating habits influence the function of our organs and lower the natural self-detoxification ability. The research shows stress accumulated causes endocrinological disorder with the premature senility and diseases.
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What is the harmful effects of toxin to our Body? Why do we need body detoxification?
The harmful effects to our body are:
a. Lower the immune system. The toxin can be distributed in the nerve synapse and the neuromuscular junction to harm the neuron and centrum and make the immune very low, i.e. easy to catch a cold, giddy, palpitations, sweating, insomnia, bad memory, limb numbness etc.
b. The toxin stimulates the immune system so that the body showed an allergic reaction.
c. The toxin acting on the human body enzyme system, leading to collagenase and hard elastase release, the role of these enzymes in the skin collagen and elastin and makes it hard, cause excessive cross-linking between the two proteins and degraded, resulting in the skin to lose elasticity and thereby producing  wrinkles and pustule.
d. The same influence makes the capillary vessel more fragile and the blood vessels can rupture easily, which can leads to cardio-cerebral vascular diseases.
Hence, when the toxin accumulated to some degree, it is very harmful to our health. The toxins will lower the immune system, make us fatigue, cause endocrine disorder and influence the change of blood pressure, sugar and fat etc. Sometimes, it may cause the vital diseases, so we need the long-term body detoxification.
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What kind of toxins will be removed after using the ionic cleanse?
The main toxins removed are heavy metal, fat, organic matter and metabolism waste.
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Why isn’t the toxin gather around the feet, just around the ioniser head?
This is because the ioniser's main function is to control and regulate the polarity of the ions  in the water. For example, regulating the water's ions from positive to negative and vice versa depending on the mode selected on the ionic cleanse device. This function causes the core of the electricity potential field around the head of the ioniser, thereby attracting the removed toxins from our body to be around the head and not around the feet.
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How to prove the toxins are removed from the body?
Put the food we eat in the salt distilled water, vaporize the water and keep the leftover for the chemical analysis; the heavy metal, metabolism waste is found. Another method is to test the blood and urine before and after food with the ionic cleanse foot-bathing. After detoxification, the red blood cell accumulative index is down; ph value is up; blood pressure goes down; blood sugar goes down. An experiment conducted in England proves one 79-years-old man become younger two years after one period treatment (about 15 times),
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Are all the colorful toxins in the water removed from the body?
Not all. Without putting the feet in the water and without starting the device, the ioniser-which  is made of metal, together with the salt and water will react together and over time will generate a light-color and a little deposit. However the time for this outcome will take quite some time. Unlike other devices, when we did not put our feet in or when we did not put on the wrist strap, the ionic cleanse's cleansing process WILL NOT START. With the ionic cleanse purification process, the water flowing out of the body through our membranes is 20-40% impacted by the local water quality. The other 40~60% are the toxin from the body. In additional,  since the ioniser is a consumed item, there will be some metal wastage with the ionic cleanse process and hence it will increase the metal content in the water and change the water color.  There will be different water color in different location. For example, the water color is coffee orange in Phoenix City, Arizona state; just orange in Denver, Colorado; just coffee in Texas. There are also different popular symptoms showing in different place, such as arthrosis in some place, and kidney and bladder disease in another place. With the continued collection of reported ionic cleanse analysis from different people, places and the water quality, we are able to analysis correctly the type and source of the toxins.
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What observations are there after the first detoxification?
After the first detoxification, most of people will feel tired. This is because the cell penetration is strengthened after the detoxification, enhancing the metabolism process. And the cells lose some energy during the detoxification, so people will feel tired. based on experience, we advice user to drink water before and after the detoxification process.  For the first timers, we advice them to rest.  This tiredness will gradually reduce with more sessions.
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What are the benefits of the ionic cleanse to our health?
a. Pure physics water therapy. No side-effect, safe, non-invasive and effective process.
b. Increase the cells energy, activate the cells, boost the metabolism, improve the immune system. Enhance the natural detoxification ability of the cells, to ease the burden of the body  detoxification organs to relieve sub-healthy state, eg our liver.  To restore the health and youthful vitality. 
c. Deep levels of detoxification, from inside to outside - effectively remove the toxins and toxic substances from our body.  Maintain the body's acid-alkaline level balance, purify blood, enhance the overall function of our body, and make our body healthy and clean.
d. Conditioning the body through the endocrine system with negative ions, sustains anti-aging, supports weight-loss and enhance beautify skin.
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What are the visible effects after the detoxification?
1. Improve the sleeping quality
2. The blood pressure down
3. The blood sugar down
4. Reduce the ache and inflammation
5. Get rid of tiredness
6. Improve the immunity
7. Make the skin smooth, tight and lighten the winkle and pigment
8. Cure Athlete’s feet and fungal nail
9. New reports shown that it helps to relief constipation
10. 79 years' old man younger by 2 years after experiment in England after 1 cycle of treatment.

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After many sessions, the toxins become less. Is it still necessary to continue using ionic cleanse?
With the rapid social-economic development, the modern life has become more and more complete, but the pollution is getting moreserious. The pollution of air, water, food and radiation spread more easily and more widely. The pollution in the air, food is harmful to our health. The ionic cleanse by simpledetox has to be used periodically. The first treatment consist of 15 sessions with each detox treatment every two days. After the first treatment, about 30 days, to continue the next treatment two weeks later. Based on the data and according to the characteristics of the toxin accumulation, we highly suggest to detoxify using ionic cleanse in the long term.
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How many times will it be effective?
Different number of times for different people. For the relatively weak people, with the long-term toxin accumulation, it will need a long time to detoxify. The experiment prove most people will feel relaxing, energetic and untired, immunity improve and not easy to catch a cold after 6-7 sessions with the ionic cleanse device. The experiment clearly demonstrated that ionic cleanse really works !
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Can the people on kidney dialysis use the ion cleanse?
Yes, the people who need long-term kidney dialyse and those on hormones medication can safely use the ionic cleanse. It will help to eliminate the drug's side effect and the drug residual toxin. It will not hinder and influence the drug treatment effect. 
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Is there any side effect for using the ion cleanse frequently?
According to three year of American scientific experiment and the observation of more than 30 thousands users, the ionic cleanse has no side effect to the body. Its detoxification therapy is using pure physics water therapy and physiotherapy. The whole process is safe, non-invasive cosy, fast, effective and simple. The detoxification can be seen, smelled, tested and no side-effect. A lots of users said they feel very clean and healthy after using the ionic cleanse. This is truly a wise purchase decision for a great gift for love ones.
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Why does someone feel pruritic when foot bathing? Does it hurt the feet skin after long-term use?
The energy of the ion cleanse can stimulate the skin, but most people can’t feel that and only a few can feel pruritic. It is normal. The energy intensity of energy plate has been the subject of study for a long time in the lab, and the experimental results of the study of the human skin is clearly in the safe pressure range the skin can bear. Even if use for long-term, it will not hurt the skin.
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I noticed an old woman did not have much toxin removed after foot bathing, why?
Any detoxification needs the energy, so the removed toxin volume depends on people’s original health. For the strong people, the cells are easy to activate and can remove more toxin. For the weak people, the cells’ function is very weak. It will take a longer time to activate the cells, so at the beginning, the toxin will be less.  The stronger the people are, the more toxins are removed. More treatments, more toxin will be released.
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Can the woman use the ion cleanse during their Menstrual Cycle?
Yes, the woman can use the ionic cleanse during the MC, but not advisable for pregnant women or women in lactation period.
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Can patients use the ionic cleanse just after operation?
For the patients just after the operation, suggestion is to use the ionic cleanse after the recovery.
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Why is there blister and swelling on the feet for someone after the foot bath?
Please do not worry about this, it is a normal detoxification reaction. Please check carefully whether there is toxin being removed toxin from the affected feet area.  Some people do develop rashes on the area of the feet submerged in water, especially around the ankle area. This is also a normal detoxification reaction. As the toxin are being purged out, they react with the water and the water may become acidic. This acidic state may be too sensitive for some people and thus rashes developed.  We suggest washing the affected area thoroughly with a mild soap.
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Can the ion cleanse cure the dermatophytosis?
Yes, it can. The ionic cleanse can cure the Athlete’s foot, dermatophytosis and fungal nail etc.
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During the detoxification, is there any beautifying and healthcare effect to get rid of sunspot, acne, aged-marks, wrinkle?
Many ladies and old-aged friends care about this question. The sunspot, acne, aged-marks are caused by the long-term accumulation of the toxin in the body. These toxins are not effectively being removed by the natural process.  With periodic detoxification using ionic cleanse, it can help to remove these toxins,  and revitalise the cells thereby increasing the skin elasticity and make the skin smooth and shiny. It can remove or improve these symptoms and has the beautifying and healthcare effect.
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Some says the ionic cleanse has an instant effect for the diabetes and the removed toxin from the body is visible. Is that true?
Yes, it’s true. Clinic validation showed the blood sugar index is lower than before the patient used ionic cleanse for detoxification. Often, the blood sugar can be lowered to the normal level after one or two treatments (however, the treatments result depends on the condition of the patients and their eating habits).
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Does the ionic cleanse have beneficial effects to fat and blood cholesterol?
Yes, the ionic cleanse have very good beneficial effect especially after periodic use. Generally speaking, during the whole detoxification process, it needs to consume a lot of energy, thereby help to burn the fat, decompose the fat layer and get rid of useless deposit and free radical. As a result it help to purify the blood and improves the body circulation. The cells vitality are also improved due to the improved circulation.
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Why put the salt in the water?
The salt can increase the conductivity of the water, adjust the body bio-electricity to obtain the best effect from the detoxification process. It also increases the water ions concentration, fasten the movement of the ions and helps play an anti-inflammatory role of sterilization. The use of iodine salt which contains other substance or impurity can change the water color under the role of the ioniser and may weaken the detoxification effect. It is better to use refined salt and coarse salt. It is necessary to add the salt at locations or areas where the water is soft, and to reduce the salt at places where water is hard.  As a thumb of rule, add the salt until the [A] shows 1.0 and above.
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Is there any danger to get an electric shock during foot bath?
No. The device has the necessary safety features in place.  For example, when the current [A] amperes exceed the saftey range, the device will be cut off automatically.  Furthermore the device has been tested and passed the stringent tests and being awarded the certificates of Conformity for both low voltage directive and the EMC Directive, as well as the EC Declaration of Conformity.  These certificates are needed for export to the Europeans market. This is truly a safe, effective and simple method to detox.
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How does the ion cleanse work?
The ionic cleanse switch the 110V or 220V (depending on the country voltage) AC into 0-24V DC. The mirco-processor controller generates the specific micro-electromagnetic frequency [Hz] waves.  The frequency waves then changes the water characteristics.

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What changes happens to the water under the role of the ion cleanse?
The HZ waves turn the positive ion potential into negative, and breaks the big- molecule water into small-molecule for easy penetration through our feet membranes and ionization takes place in the water.
Is there age limitation to use the ionic cleanse? How often to use the ionic cleanse?
Anyone over 8 years old can use this device. The time and frequency of the foot bath should be different for the different people, 30 minutes for the adult and 15 minutes for the child. Generally, people under 50 years old use it every two days, people over 50 years old use it once every three days. One treatment cycle consists of 15 sessionss. Continue the next treatment cycle two weeks after the 1st  treatment cycle.  However, there are people who uses the ionic cleanse daily after the 1st treatment cycle.
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How does the water color produce during the ionic cleanse process?
The frequency generates the electromagnetic waves and ionize the all substances in the water. The reduced sized water molecule is absorbed into the membranes with the negative ions. The ions attracted the toxin ions and draws them out into the water. These toxins are reacted with the water and generate the color. Sometimes the color of the water become light yellow after tap water is poured into the foot bath with the ioniser. That is normal as the ioniser may have some rust due to prolong exposure to atmosphere during drying. The rust reacted with the tap water to produce a light yellow color, but it does not have any smell. When the toxins start to come into contact with the water, it will produce different color with some smell and some oily fat film can be seen.
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Which factors impact the water color?
The toxin in the body impacts the water color. Meanwhile, the water temperature, the length of the detox process and strength also have a little influence.  Some people use ionic cleanse for 60 minutes; the strength also depends on the quantity of salt added.  Too much salt, and the ionization increases, but it shortens the lifespan of the ioniser.  For the optimum results, please add salt until the current show 1.0 and slightly above in the [A].  
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Why the colors are just the same for most people?
In the same condition (the water temperature, time and strength), the water color is impacted by the toxin in the body. Most people (in the same region) have the same living and dietetic habits which cause almost the same toxin. Hence, the water colors are just the same after foot bath.
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Do smoking people and drinker get the different color from other people?
After the foot bath of the smoking people and drinker, the water color is often dark-color, usually dark brown. For some long-term smoking people, the water has the strong smell of nicotine.
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Why is there strong chlorine smell in the water after someone’s foot bath?
These people may have drink the water which contains too much chlorine or swim often in the pool. The body absorbed and contained  too much chlorine leftover.
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Why the water color is very light after some serious patient’s foot bath?
The ionic cleanse helps to recover the natural detoxification ability of cells. Some serious patients have very low detoxification ability. They need the ionic cleanse detoxification for many sessions to recover the energy and penetration of the cells. At the first foot bath, only very little toxin is removed and thus the water color is very light.
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What are some pointers to note for the ionic cleanse?
1 Although the secure voltage, 0~24V of the device is generated from the low voltage device, the operating panel and control box should be away from the water.
2 Based on the different water quality and using time, the ioniser can be used for about 40 times. It is a consumable item and sells at US$39.00 per piece. After 40 times, it needs to be changed. You can buy it in at the [products] page.
3 For the 1st time user, we suggest to follow the treatment cycle of 15 sessions, with each session once every 2 days for 30 minutes. Afterwhich you may select to follow another treatment cycle or to use it daily. 
4 After using, pour the water out carefully. Do not allow the water to seep into the operating panel.
5 Clean the ioniser after each use by rinsing it with running water.
6 Finally, dry the ioniser with electrical dryer. Put it back into the zipbag or any container where it will not be expose to the air.
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How to use the ionic cleanse?
1 Prepare a regular foot bath basin. Pour warm water into the basin, temperature about 37-40 degree (about the same temperature when you are bathing with a heater; for those who bathe with cold water, test the temperature using your hand, make sure the temperature is comfortable to you.)
2 Place the ioniser in the basin, make sure the ioniser is totally submerged in the water. Ensure the ioniser is plugged into the respective socket behind the device.
3 Wear the wrist band and make sure the wrist band is plugged into the respective socket behind the device.
4 Switch on the power and activate the ionic cleanse process by pressing the start button.
5 Place both the feet into the water.
6 The main panel is lite on and the [V] should show between 12~18 v, [A] should be zero at this time.
7 Add some salt (Refined salt or coarse salt is better) into the water, the [A] should start to show some readings. Continued to add salt slowly until the [A] reads 1.0 or slighly above.
8 Adjust the time by pressing the [-] or [+] buttons.  Generally, 30 minutes.
9 Sit back and relax.  
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What is the lifespan of the ioniser?
The ioniser is a consumable product. It can be used for about 40 sessions (if the water hardness is appropriate and a little salt). When it always show Zero on [V] and [A] on the display, that means the ioniser need to be replaced. If the is too hard water, and with too much salt, long-time usage under these conditions will shorten the life of the ioniser. The ioniser will be consumed constantly during each use, since the impurity on it will become more and more. Its function will be weakened. It is also important to adopt the proper cleaning for the ioniser after each use.  It is necessary to change the ioniser to maintain the effectiveness of the ionic cleanse device To prolong the life please sterilize, clean and dry the device after each use. Please do not use ioniser purchase from other make even if the ioniser looks identical.  We cannot assure that the ioniser is manufactured under strict manufacturing practices and it may damaged the micro-processor and the machine. Please buy the ioniser from simplerdetox.
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What’s the role of BIO (imitation body bioelectricity)?
The ionic cleanse device through the pre-computer program, targets to reach the international standards of the latest pop-BIO imitation of human bio-electricity. Using BIO to promote the body's fluids and water interactions, allowing a large number of negative ions in the water to be penetrated into the body, thus reducing the cell membrane electricity potential and restore the permeability of cell membranes and enhance cell detoxification capacity, with emission of toxins; BIO itself can also enter through the human body cells, stimulating the cells contain the energy of ATP (adenosine triphosphate) synthesis, so that cells resume normal operation and function, accelerate the blood circulation, increase collagen synthesis, enhance skin elasticity, restore beauty and fitness.
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Why need to clean the ionic cleanse after using every time?
When turn on the power, the ioniser will generate the HZ waves with settled frequency. The HZ waves ionize the substance in the water. It impacts the water, meanwhile the impurity will stick on the surface of the device. If there is no cleaning, the impurity will lower the current on the surface of the ioniser, and this will impact the energy imput and make the water dark color during the next use, so the ioniser should be cleaned by rinsing with running water after using. The life of the ioniser will be prolong and maintain the effectiveness at the next use.
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What are the pointers to clean the ioniser?
a. Clean the ioniser with running water.
b. Preferably, use a brush to lightly brush clean.
c. Finally, dry the ioniser with electrical dryer and put them back into the zipbag or any container so that the ioniser will not be exposed to the air.
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How to choose the timing and strength when detoxification?
For the firat time user, we suggest the treatment cycle of 15 sessions at 30 minutes using mode 1. Mode 1 has been pre-set that will work for most people.  This setting is based on data on 30,000 users. After the 1st treatment cycle, you may want to try using mode 3.  Mode 3 is pre-set at all negative, use it for 20 minutes. If you feel tired, then next time adjust the mode to Mode 1.  That means you are not suited for Mode 3.  Mode 2 is all positves. Mode 4 is Treatment and Mode 5 is for Therapy.  If no abnormal reaction, set the treatment for 30 minutes. You may  increase the mode, 1 level after 20 minutes, generally, only add to 3 level, ie Mode 3.  
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The infrared belt cannot  work?
Check the following:
1. The power is [on] for the infrared
2. The light should be lited er on [L], [M] or [H] - L denotes low, M denotes Medium and H denotes high.
3. Adjust the strength by pressing the [-] or [+] buttons; the light will move up or move down correspondingly.
4. Switch [Off] the mains and start step 1 again.
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The massage slice and shoes cannot work?
Check the following:
1. The power is [on] for the massage
2. The light should be lited on Pulse. Pulse refer to the strength of the pulsating effect.
3. Adjust the strength by pressing the [-] or [+] buttons; the pulsating effect will increase or reduce correspondingly on the massage shoe or the massage slices.
4. Switch [Off] the mains and start step 1 again.
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What is the warranty period for the ionic cleanse device?
1 year warranty from the date of receipt of payment acknowledgement from PayPal or from admin@simpledetox.com. The warranty only covers the device against manufacturing defects.  The warranty is void if the device is tampered on or there are signs that the device has been opened.  The warranty do not cover for the consumable items such as the ioniser, the wrist band, the massage slices, the massage shoe and the infrared belt. The consumables can be purchased at the [products] page.
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What items are included in the purchase of the ionic cleanse set?
With the purchase of the ionic cleanse set at the offer price of USD599.00 per set, the following are included FREE:
1. The wrist band, sells at US$39.00 per piece
2. The massage slices, sells at US$39.00 per set
3. A pair of massage shoes, sells at US$39.00 per pair
4. The infrared belt, sells at US$39.00 per piece
5. 1 ioniser, sells at US$39.00 per piece
6. Free dellivery to anywhere in the world.
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What is the delivery lead time?
Please allow between 4~6 weeks for delivery.  The mode of delivery is air shipment but not express.  We felt it is not necessary to you to request and pay for express air shipment as it is very costly as the set weighs about 6kg, which could easily cost another US$150.00 just for the express service.
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Is there any condition attached for this special offer with FREE delivery?
The most important reason for this massive discount is that the team at simpledetox value you and we care about you and your health, and as long as you are convinced about the need to start a healthy living journey, we are willing to go the extra mile to help to help you start on it. Many times, people are put away by the costly shipment fee and decide not to buy the product. Therefore we rather earn less and make sure you get started on  your journey of healthy living. Our condition is a written testimony from you on the benefits of using ionic cleanse device.  You may send the testimony to info@simpledetox.com.
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How to prolong the life of ionic cleanse set?
Correct upkeeping of the set is important to prolong the life of the set.
1. The main device - clean with moist cloth after each use and stored into box until the next use.
2. Ioniser - clean by rinising with running water, blow dry using dryer and stored into zipbag or container until next use.
3. Wrist band - clean with moist cloth and stored in box until next use.
4. Infrared belt - use damp cloth to clean; when using please wrap over a towel or clothing to avoid perspiration contact onto the belt.
5. Massage slices - place the slices back onto the protective film and stored in zipbag provided until the next use.
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Who cannot use ionic cleanse?
1. For people with low blood pressure, please have something to eat first. The cleansing may decrease blood sugar.
2. Do not use on pregnant or lactating women.
3. Use with caution for people with implants; if feel uncomfortable please stop the cleansing process.
4. Use with caution for people on blood thinning medication; stop the process if feel uncomfortable.
5. Do not use on people taking psychotropic medications for manic depression, schizophrenia or severe depression
6. Do not use on people with colostomies (colon has been remover)
7. Use with caution on people who have had transplants such as kidney, heart or lung and are still taking medications required to maintain good health

Generally...
- As a general rule, patients on dialysis, taking insulin or experiencing congestive heart failure may use the simpledetox ionic cleanse device.  The gentle and non-invasive process of detoxification will help the body to eliminate the toxins that the kidney and the heart cannot eliminate on their own and will not interfere with medications or deplete insulin levels.  Check with your doctor for more information.

- People with metal joint implants have used simpledetox ionic cleanse device and have benefitted greatly by minimizing the inflammation that builds up around the implant.  If the user feels uncomfortable, treatment is to stop immediately.

- It is best that pregnant and lactating women not use because the simpledtox ionic cleanse device will pull toxins out of tissues and fat.  NOTE: However, pregnant and lactaing women have used without harm, but we recommend being on the safe side not to use the device on these women.

- People who have completed chemotherapy treatments would benefit greatly from the simpledetox ionic cleansing in conjunction with a good nutritional program.

- The simpedetox ionic cleanse purification is safe, non-invasive and effective.  It has been approved, licensed and certified by the EU, FCC and ECC.

- Lastly, it is important that you are eating a balanced, nutritional diet, fresh fruits, drinking plenty of fluids and taking the appropriate supplements to support your unique physical psychological needs. Remember, detoxification accelerates changes in your body and the healthy lifestyle choices you employ will support this process more effectively.

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